FAQ

Frequently Asked Questions

For any other questions, feel free to contact reception or email us!

Before your arrival, you will receive an access code by email to enter Whitlock16 Aparthotel.

The door to your studio or suite opens via the SALTO app, for which you will also receive a download link by email.

You can download the SALTO app directly using your phone:

Once installed, the app will allow access to your studio at Whitlock16 Aparthotel.

A phone is available in every studio and suite. You can call reception at Whitlock16 Aparthotel for any questions or requests.

If no staff member is on-site, your call will be forwarded to a manager. You may also contact us by email at info@w16aparthotel.be for a prompt response.

The fitness room at W16 Whitlock16 Aparthotel is open every day from 6:00 AM to 11:00 PM.

After 9:00 PM, guests are kindly asked to avoid playing music.

Yes, the W16 lounge features a paid Starbucks corner offering coffee and beverages.

Complimentary breakfast items such as crispbreads and jams are also available. On sunny days, breakfast can be enjoyed in the garden.

No, smoking is strictly prohibited in all studios and suites at Whitlock16 Aparthotel.

However, the garden is accessible daily from 8:00 AM to 10:00 PM and provides a pleasant outdoor space where smoking is permitted.

You can consult the STIB website at www.stib.be, which provides all the necessary information to travel around Brussels using public transport near Whitlock16 Aparthotel.

Yes, Whitlock16 Aparthotel offers two suites and two studios with private terraces, as well as two studios with balconies.

Yes, jogging is highly recommended in the area of the aparthotel. The nearby Parc du Cinquantenaire features a dedicated running track and is frequently used by local athletes and residents.

Yes, many restaurants are located within walking distance of Whitlock16 Aparthotel, offering a wide variety of dining options nearby, including:

And more

 

  • Check-in: from 3:00 PM on the day of arrival
  • Check-out: by 10:00 AM on the day of departure

Early check-in or late check-out may be possible depending on availability. Please contact reception at Whitlock16 Aparthotel for conditions.

You can call +32 2 681 31 21 at any time.